P
PARKING
The concierge will be pleased to inform you about parking possibilities.
PETS
Pets are not allowed, with the exception of guide dogs.
PHONING OTHER ROOMS
Press ‘7’ followed by the 3-digit room number concerned.
PILLOWS
Please contact reception if you need extra pillows, feather pillows or bedding.
POST
Please contact reception for all postal services. Incoming post will be brought to your room.
PRINTING & STATIONERY
Please contact the receptions if you require any printing & stationery.
PRIVACY
Hang the ‘Do not disturb’ sign outside your door if you don’t wish to be disturbed and, if required, ask the receptionist to withhold calls to your room. It is hotel policy not to provide guests’ room numbers to third parties.
PUBLIC TRANSPORT
Trams 1, 2 and 5 will take you straight to Central Station. For further information please contact the concierge.
PURCHASING HOTEL PRODUCTS
If you wish to purchase hotel products, such as bathrobes and design Café Americain water bottles, please contact reception.
R
RADIO / MUSIC
You can listen to a number of popular radio stations via the television. Please contact reception if you have questions.
RESERVATIONS
Please contact reception for reservations in one of the Eden Hotels.
RESTAURANT
Our Café Americain restaurant can be found on the ground floor of our hotel. You can lunch and dine here every day from 10:30 a.m. until 10:30 p.m. We recommend that you make a reservation!
ROOM FOR PEOPLE WITH DISABILITIES
The hotel has a wheelchair-friendly room. Please contact reception for further information.
ROOM SERVICE
Please find the room service menu on your desk. Room service is available 24 hours a day. For orders please contact the room service department on 3012.
S
SAFE
A safe is available, free of charge, in every room. As the management accepts no liability for the loss of valuable possessions, we recommend that you use the safe. There are also a limited number of guest safes available at reception.
SHAVING EQUIPMENT
Please contact reception if you require toiletries. We will be pleased to provide you with items such as shaving equipment, toothbrushes or toothpaste.
SHOE POLISHING
A shoe polishing set can be found in your room.
SOUVENIRS
A range of souvenirs and gifts is available at our reception in the lobby.
SWIMMING POOL
Please contact the concierge for further information.
T
TAXI
If you have questions about transport, please contact the concierge in the lobby.
TELEPHONE CHARGER
A range of telephone chargers is available for you at reception.
TELEPHONE COSTS
Press ‘9’ for an outside line. Telephone costs are calculated per minute or per part of a minute, with a starting fee of € 2.50. Depending on the country and/or telephone number that you call, the costs will be charged to your room bill. Costs also apply to local calls. Please be aware of the rates for calling abroad!
TERRACE
You can enjoy our large terrace on Leidseplein. This is open for you during the year, though weather permitting.
TICKETS
Flight information is available from the concierge or from reception.
TIME
The local time in Amsterdam is Central European time (CET). Please take summer and winter time into account. For the correct time please call our reception.
TOILETRIES
Please contact reception if you require toiletries. We will be pleased to provide you with items such as shaving equipment, toothbrushes or toothpaste.
TOURIST INFORMATION
Please contact the concierge.
TRANSPORT
Please contact the concierge in the lobby regarding organising transport within or outside the city or to the airport.
U
UMBRELLA
Umbrellas can be borrowed or purchased from reception.
V
VASES
If you require a flower vase, please call reception.
VOLTAGE
The voltage in the Netherlands is 220-230V AC. Adapters and transformers are available from the hotel reception.
W
WAKE-UP CALL
You can organise a wake-up call via reception.
WHEELCHAIRS
The concierge will be pleased to help you further.
WI-FI
The Hotel offers free internet. Please contact reception for further information.